Legal

Privacy Policy

Last updated: January 2025

1. Information We Collect

Harold collects information you provide directly, including account details (email, name), documents you upload for processing, and usage data to improve our services. We do not sell your personal information to third parties.

2. How We Use Your Data

Your data is used to provide document extraction services, improve AI accuracy, communicate service updates, and ensure platform security. Uploaded documents are processed securely and can be deleted at your request.

3. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure cloud infrastructure, and regular security audits. Access to your data is restricted to authorized personnel only.

4. Data Retention

We retain your account information while your account is active. Processed documents are stored according to your plan settings and can be deleted at any time. Upon account deletion, all associated data is permanently removed within 30 days.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or restrict certain processing activities. Contact us at privacy@useharold.com to exercise these rights.

6. Contact Us

For privacy-related questions or concerns, please contact us at privacy@useharold.com