We're here to help. Whether you have a question, need support, or want to discuss how Harold can work for your business.
We aim to respond to all enquiries within one business day. Support requests are typically answered within a few hours during UK business hours (9am-5pm GMT).
Currently, we provide support via email. This allows us to provide detailed, documented responses and ensures nothing gets lost in translation. For Business plan customers, we offer scheduled video calls for onboarding and training.
Email us at sales@useharold.com and we'll arrange a personalised demo to show you how Harold can work for your specific use case.
Harold is proudly built in Britain. Our team operates from the UK, and we store all data on UK and EU servers to ensure compliance with UK GDPR and data protection regulations.
We're building comprehensive documentation to help you get the most out of Harold. In the meantime, don't hesitate to reach out directly - we're here to help.